AI Review & Reputation System
The problem
Happy customers rarely leave reviews. Unhappy ones always do. Your Google rating doesn't reflect the quality of your work.
What we build
We build automated post-job review systems that text customers at the right moment, route satisfied clients to Google, and flag negative feedback internally before it goes public.
Business impact
More 5-star reviews, a higher Google rating, and early warning on service issues — all without anyone on your team managing it manually.
Frequently Asked Questions
How long does this take to build?
4–6 weeks. Review systems are among the fastest to deploy. Once we connect to your job completion data and set up the messaging sequences, it's live.
Does this work with Google Business Profile?
Yes. The system routes satisfied customers directly to your Google review page with a pre-populated link. We also monitor your Google rating and alert you to new reviews.
What happens if a customer is unhappy?
The system detects negative sentiment early — either from a low response score or from the content of their reply — and routes that feedback internally before the customer is prompted to post publicly.
What do we need to have in place before starting?
A way to know when a job is complete — a field service app, a dispatch system, or even a manual completion log. We trigger review requests from job completion events.
System Overview
Typical Engagement