AI Field Dispatch
The problem
Jobs are assigned over calls and texts. Dispatchers have no real-time view of drivers or technicians. Dead miles, missed assignments, and delayed response are the norm.
What we build
We build AI-powered dispatch systems with real-time field visibility, smart job matching, and automated driver communication — so dispatchers coordinate from a single view instead of a phone.
Business impact
Fewer missed jobs, less dead mileage, faster response times. Dispatchers manage more volume without adding headcount.
Frequently Asked Questions
How long does this take to build?
8–12 weeks from process audit to live dispatch system. Dispatch systems with defined service areas and existing job records move faster. Complex multi-region operations take longer.
Does this replace our dispatch software?
It depends on what you're using. We often replace ad-hoc WhatsApp and phone coordination entirely. If you have a dispatch tool, we can connect to it rather than replace it.
What do we need to have in place before starting?
A defined service area, a driver or technician roster, and jobs that currently get assigned manually. We don't need your current process to be organized — just functional.
Our dispatchers will resist switching to a new system.
We run a parallel period during rollout — dispatchers use the new system alongside their existing workflow before it becomes the primary method. By the time we cut over, the team has seen it working.
System Overview
Typical Engagement